Monday, October 25, 2010

Update on the Voluntary Recall

Hi to all parents and carers out there,

There has been an update to the Voluntary Product Recall that we would like to share with you:

The ACCC is in the process of finalising its conclusions and Sanbrook and the ACCC are now discussing the details of returning Happy Baby Latex Soothers to sale.

The ACCC has indicated that we should have a decision before the end of this week.

Of course, we will keep you updated and informed as soon as we become aware of any new developments.

Tuesday, October 12, 2010

Important Update

HAPPY BABY LATEX SOOTHERS - RECALL UPDATE

Sanbrook Brands has completed its investigations into the possible teat separation issue with its Happy Baby Latex soother products. Sanbrook has identified no reason why the soothers should not be placed back on the market. However, the ACCC's investigation still has not been finalised and in the interests of absolute consumer safety, Sanbrook has decided to continue to withhold those soothers from the market pending the ACCC's results.

Sanbrook's recall is therefore still in effect, and we reiterate that Happy Baby latex soothers should not be used or sold (click here for details).

Sanbrook is continuing to urgently seek resolution of this matter and will provide a further update as soon as possible.



Yours sincerely,




Teresa Thompson
Managing Director