Friday, November 26, 2010

Welcome Back Happy Baby Latex Soothers!

Delighted to announce that new Happy Baby Latex Soothers are officially available today via the Happy Baby website.

Log on to www.happybaby.com.au to start ordering from the new and improved range featuring a laser printed batch code, and a stronger teat.

For a full update and outcome of the voluntary recall, you can download the media release which is available on the front page of the website.

Thanks to every patient mum, dad and carer out there for your support, it's great to finally welcome these back into Australian homes!

Wednesday, November 17, 2010

Happy Baby Latex Soothers Coming Back Soon!


We have an important update to announce regarding our Happy Baby Softfeel Latex Soothers.

The ACCC have completed their recommendations and that report is now with the Minister (Treasury) awaiting final approval.

We are pleased to be able to let you know that with the ACCC's approval, we are once again manufacturing our latex soothers, featuring a new, stronger teat.

We promised we'd let you know any updates as soon as we could, so bear in mind this is hot off the press, and I can't tell you the exact date that they will be available - but it's a matter of weeks now.

Once we know exactly when they will be available for purchase, we will send out another update.

For anyone who made a claim on our website, we'll also send an email out, to keep everyone informed.

Thanks to everyone, we can't wait to welcome our latex soothers back!


Monday, October 25, 2010

Update on the Voluntary Recall

Hi to all parents and carers out there,

There has been an update to the Voluntary Product Recall that we would like to share with you:

The ACCC is in the process of finalising its conclusions and Sanbrook and the ACCC are now discussing the details of returning Happy Baby Latex Soothers to sale.

The ACCC has indicated that we should have a decision before the end of this week.

Of course, we will keep you updated and informed as soon as we become aware of any new developments.